13x Privacy Policy
Collected Information
13x collects user data including account details such as name, phone number, and email address. We also record device and browser information to improve user experience and security.
Payment transactions are processed locally in Malaysian Ringgit (MYR) with secure transaction records. Cookies and usage data are also collected for analytics and delivering relevant content.
Purpose of Information Use
The information collected is used to manage user accounts, process payment transactions, and deliver effective customer support. Additionally, it helps enhance interactive experiences and tailor promotions to user profiles.
Cookies & Tracking
Cookies are used to save user preferences and enrich browsing experiences. Tracking data helps identify usage patterns and optimize website content and security.
Users may decline cookies, though this could limit some functions and conveniences on the 13x site.
Data Storage & Security
User data is stored on high-tech servers with internationally certified security standards including SSL encryption and strict access controls. We are committed to protecting information from breaches, loss, or misuse.
Sharing Information with Third Parties
13x does not sell or share your personal information without consent, except when required by law or with necessary parties like payment providers and technical support vendors under confidentiality agreements.
User Rights
You have the right to access, correct, or delete your personal information held by 13x. Requests can be made through our customer service to ensure your information remains accurate and properly managed.
Policy Changes & Contact Information
We reserve the right to update this privacy policy in accordance with legal requirements and service needs. Any changes will be clearly announced on the website.
For any questions about our privacy policy, please reach out to the 13x support team at email: [email protected].